Privacy policy
This Privacy Policy describes how 8Welness (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from our store.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
When you interact with our website, we may collect various types of personal information depending on how you use our services.
This includes contact details such as your name, billing address, shipping address, email address, and phone number. We may also collect financial information such as payment method details, transaction data, and payment confirmation, which are processed securely through trusted third-party payment providers.
In addition, we may collect account-related information such as login credentials, preferences, and settings, as well as transaction information including products viewed, added to cart, purchased, returned, or exchanged.
We also collect communications you send to us, including customer support messages and inquiries. Technical data may also be collected automatically, including your IP address, browser type, device information, and how you interact with our website, such as pages visited and actions taken.
How We Collect Your Information
We collect personal information directly from you when you create an account, place an order, contact us, or otherwise provide your details through our website.
We also collect information automatically through cookies and similar technologies when you browse or interact with our website.
In some cases, we may receive information from service providers, partners, or third parties who help us operate our business, process payments, or deliver services.
How We Use Your Personal Information
We use your personal information to operate and improve our services. This includes processing and fulfilling your orders, managing payments, arranging shipping, and handling returns or exchanges.
Your information is also used to communicate with you regarding your orders, provide customer support, and respond to inquiries.
We may use your data to improve our website, personalize your shopping experience, and recommend products based on your activity.
Additionally, we use your information to maintain security, detect and prevent fraud, and comply with applicable laws and regulations.
Sharing Your Personal Information
We may share your personal information with trusted third parties where necessary to operate our business.
This includes Shopify, which powers our online store, as well as payment processors that securely handle transactions. We also share information with shipping partners to deliver your orders and with service providers who support website functionality, analytics, and customer support.
We may also disclose information if required by law, to respond to legal requests, or to protect our rights and prevent fraud.
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how visitors use our website.
You can control or disable cookies through your browser settings, although this may affect certain features of the website.
Data Security
We take appropriate technical and organizational measures to protect your personal information. This includes the use of secure technologies such as SSL encryption during data transmission.
While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.
Your Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, update, or delete your data, as well as the right to restrict or object to certain processing activities.
You may also have the right to withdraw your consent where processing is based on consent.
To exercise any of these rights, you can contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such external sites.
We recommend reviewing their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page.
Contact Information
Business Name: 8Welness
Operated by: Vince Verelst
Business Address:
Ruytenburgstraat 6 2600 Antwerpen Belgium
Email: info@8welness.com
Phone: +32 494 19 18 40
Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (CET)
Business Registration:
Registered in Belgium